The code of ethics at Michigan Security & Lock
In accordance with the standards set forth by the Associated Locksmiths of America (ALOA), Michigan Security & Lock adheres to a strict code of ethics. Our technicians are driven to provide the absolute best service possible, creating a positive experience for every customer. As a local business, we maintain a commitment to upholding our reputation as the leading locksmith in Kalamazoo by providing prompt, affordable, and honest service.
Our code of ethics
That the dignity of our chosen profession may be perpetuated, it is the duty of all members of Michigan Security & Lock:
To practice our profession in the spirit of fairness to our clients, with fidelity to security in conformance with appropriateness, and with high ideals of personal honor;
To properly and impartially analyze security problems, and to advance the best possible solution for the protection of our clients;
To conduct ourselves in a dignified manner;
To abide by applicable licensing, registration, and business regulations;
To advertise and conduct business in a non-deceptive manner;
To abstain from using improper or questionable methods of soliciting patronage, and to decline to accept such incompatible patronage;
To refrain from using our professional skills, training, or expertise in a manner that compromises the safety or security of the customer or the general public;
To refrain from associating ourselves with or allowing the use of our name by any enterprise of questionable character, or in any manner countenancing misrepresentation;
To cooperate in advancing the best interest of the locksmithing industry by interchange of general information and experience with fellow locksmiths;
To encourage and promote loyalty to the profession, always ready to apply their special knowledge, skill and training for the use and betterment of our industry.