226 GLADYS St
PORTAGE, MI 49002
24/7 MOBILE SERVICE
Come and visit our location at
226 Gladys St.
PORTAGE, MI 49002
Emergency Locksmith Service
Michigan Security and Lock has a proven record of being a reputable, legitimate, local locksmith. We are fully insured and our bond is through our membership with the Associated Locksmith of America. We are a registered locksmith company with the Locksmith Security Association, State of Michigan, Michigan State Police, City of Portage Police, City of Kalamazoo Public Safety, and the Sheriff's department of Kalamazoo County.
If you are dealing with an emergency, like being locked out of your Home, Office, or car be sure that you are using a reputable locksmith. Michigan Security and Lock provides fast, high quality 24 hour emergency service. We dispatch our technicians from our shop Service dispatch center located in the building directly behind our key shop located at 226 Gladys St in Portage Michigan. Our shop and dispatch center is located next to Dicks Sporting Goods off Westnedge in Portage by I94.
What to expect when calling
When you call our shop, we will always answer our phone announcing our name, "Michigan Security and Lock, how may I help you" because we want to help you with your emergency lock service. We will ask you some questions about the service that you are requiring such as being locked out or needing repairs. We will always provide a quote for the services that we discussed. However, there might be additional charges because of unforeseen issues that were not addressed during the call interview. If additional charges will be required, the technician will discuss them in advance of the work.
Positive ID Policy
Expect the locksmith to ask you for identification to confirm your identity and make sure you’re the property owner before doing any work. We follow the Associated Locksmiths of America Technical Standards Policy for lockout service. Michigan Security and Lock will require you to fill out our "Positive ID Form" and sign it. This form is recorded in our system for at least 3 years to protect both you as the owner and Michigan Security and Lock All of Michigan Security and Lock technicians carry ID badges, will arrive in a lettered service truck, have a Logoed shirt or jacket to assure that you are getting the best service technician in the area.
Lock out or Lock failure
Be aware that In the case of a lock-out, be cautious if you’re told up front that the lock has to be drilled and replaced by another locksmith. Michigan Security and Lock has invested in the tools and education to provide quality service, and can unlock almost any door. However, in a High Security lockout or lock failure, the cylinder might need to be drilled for entry. After the work is completed, Michigan Security and Lock will always provide an itemized invoice that covers parts, labor, mileage, and the price of the service call.
To help better serve the community, Michigan Security and Lock offers a free emergency lockout service when you have a child locked inside the vehicle.
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